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    Venue Sales Associate

    Denver Botanic Gardens

    Job Posting
    Mar. 16, 2018

    Department:  Events | Office:  Denver Botanic Gardens - Yorkstreet

    Job Summary: The Venue Sales Associate is a brand ambassador for the Denver Botanic Gardens representing our unique offerings to all guests and prospective clients. This position provides support to the Private Events Department in a fast paced and dynamic environment in the capacity of an on-site contact for all assigned events. This includes but is not limited to weddings, receptions, corporate and internal events. In addition to working all assigned events, this position will be responsible for leading sales tours of the facility, assisting with the implementation of departmental sales strategies and moving assigned sales leads through each stage of the sales process, from initial inquiry to close and successful completion of the event. Additional responsibilities include account management, contract negotiation, and achieving revenue goals including on-site sales calls.

    Career Type: Full-time

    Education/Experience: A minimum of two years related experience and/or training; or equivalent combination of a Bachelor’s degree (B.A.) from a four-year college or university in hospitality and/or recreation or experience including venue sales and hospitality. A minimum 1 year wedding planning and sales experience is preferred. Strong knowledge Windows compatible computer equipment, Microsoft Word, Excel, Access and Outlook software. Caterease software knowledge is a plus. Excellent written, spoken and interpersonal communication skills required. Excellent organizational skills and extreme attention to detail plus excellent verbal and customer service skills. Must maintain a flexible schedule and be available early mornings, night, weekends and holidays depending on events schedule. Ability to manage and organize multiple large events/priorities at same time.

    Essential Job Duties:

    • Be a brand ambassador for the Denver Botanic Gardens representing our unique offerings to all guests and prospective clients.
    • Serve as an on-site venue representative and is present for the entirety of all assigned functions/rentals and maintains a positive, pro-active, solution-oriented demeanor when responding to or serving clients, members, visitors and staff.
    • Responsible for accomplishing and consistently meeting or exceeding established sales goals.
    • Responsible for completing on-site sales tours, site visits, walk-throughs, and event implementation.
    • Moving assigned sales leads through each stage of the sales process through successful completion of the event.
    • Cultivate and maintain positive and professional client relationships.
    • Promptly respond to phone and email inquiries on a daily basis.
    • Create proposals, contracts, and detailed floorplans for clients.
    • Consistently meeting or exceeding sales goals.
    • Ensures the safe and efficient oversight of clients’ events.
    • Notifies security and senior management of any unusual circumstances/safety issues that may occur.
    • Ensures that all events are set properly, per the clients’ contract, and any last-minute adjustments are incorporated to the satisfaction of the client.
    • Checks and coordinates deliveries are being sent to the correct locations, including but not limited to flowers, liquor, dance floors, tables and chairs.
    • Reports any and all damage to the property of Denver Botanic Gardens to the Manager of Venue Sales and Implementation within the next business day after the event.
    • Troubleshoots any situation to the satisfaction of the client as much as possible without much on-site supervision.
    • Ensures all third party caterers abide by all Denver Botanic Gardens rules including but not limited to kitchen use, clean up and waste removal, through post-event inspection.
    • Responsible for completing required paperwork at the end of each event.

     

    Other Job Duties:

    • Is present for the duration of events and maintains a positive, proactive solution oriented demeanor when responding to or serving clients, members and visitors.
    • Maintains a satisfactory, positive working relationship with managers, co-workers, clients and others.
    • Ensures all policies and procedures in the Private Events department are adhered to.
    • Works to ensure the highest quality of visitor experience
    • Performs other duties as requested by management, including but not limited to clearing phone lines, data entry and completing minor administrative duties.

     

    Benefits: benefits include choice of medical plans, dental, vision and life insurance, medical and daycare Flexible Spending Account (FSA) and Healthcare Spending Account (HSA) ; a generous retirement plan plus paid holidays, vacation, personal and sick time and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), an ECO pass and a complimentary Denver Botanic Gardens membership, access to Gardens education classes and summer concert tickets.

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    Contact Information
    Joshua Riggs
    joshua.riggs@botanicgardens.org